At the same time, the practice manager should monitor the new communication system regularly. Otherwise, the practice manager may fail to complete the implementation of the new communication system (Guo & Anderson, 2005). Monitoring of the new communication system will be conducted by the practice manager, who has to conduct the detailed analysis of the performance of the new communication system and how it affects the organizational performance and performance of each employee.
In this regard, the attendance of regular meetings is very important for the control over the implementation of the new communication system (Manning, 2003). If many employees fail to attend regular meetings or just ignore them, the practice manager should introduce changes to make the new communication system more effective (Fuchs, V. R. and Emanuel, 2005). If employees accept the change and attend meetings regularly, the practice manager can be certain in the effectiveness of the new communication system. The high attendance of regular meetings will reveal the attitude of employees to the new communication system of Ash Hall Surgery.
The frequency of using intranet is one of the indicators of the effectiveness the of the new communication system. In fact, the practice manager can conduct the analysis of the frequency of using the intranet to assess how effective the intranet is and how useful the intranet is for the work of staff members working in Ash Hall Surgery (Kirkman-Liff, 1994). In such a way, the practice manager will assess the work and effectiveness of the intranet as one of the key components of the new communication system. The intranet has a considerable potential in regard to the enhancement of the communication system of Ash Hall Surgery and the practice manager should use the full potential of the intranet.
The assessment of the protection of the database and intranet should comprise a part of monitoring of the new communication system (Weber & Weber, 1994). The practice manager should take into consideration the number of attacks and cases of information breaches to assess the effectiveness of the intranet, the organization’s database and its information security system. In fact, the effective information security system is crucial for the effective functioning of the new communication system. The organization can benefit from using the database because health care professionals can share important information using the database. The development of the database and monitoring the information security are closely intertwined because the database cannot function effectively, if the threat of information breaches persists.
Finally, the practice manager should conduct questionnaires and interviews involving staff members to find out whether the new communication system is effective or not. Questionnaires and interviews can help the practice manager to reveal the attitude of employees to the new communication system (Pinkerton, 2000). Moreover, the practice manager can assess the effectiveness of using the new communication system by employees (Coddington, Fischer, & Moore, 2000). In addition, interviews and questionnaires can help to identify key problems existing in the organization.
Thus, taking into account all above mentioned, it is important to place emphasis on the fact that the new communication system is crucial for the successful development of Ash Hall Surgery. I have suggested improvements which can enhance the performance of the organization consistently. regular meetings, the intranet and secure database can help As Hall Surgery’s practice manager to improve the communication system of the organization and to improve the performance of each employee. I would recommend introducing suggested changes because the current performance and communication system of Ash Hall Surgery are ineffective. In addition, suggested changes will improve the organizational culture and atmosphere within the organization.