Today, the quality of products and services are extremely important for the safety of customers and their satisfaction. In this regard, ISO 9000 certification is internationally accepted as standards that are applied internationally and recognized as quality standards. At the same time, along with ISO 9000, there is CMMI SCAMPI, a method that provides benchmark quality ratings, which define the quality of processes. In fact, both ISO 9000 and CMMI SCAMPI are important for the maintenance of the high quality of products and services.
At the same time, it is important to distinguish differences between ISO 9000 and CMMI SCAMPI. First of all, it is worth mentioning the fact that the scope of ISO 9000 standards is broader. In fact, ISO 9000 refer to international standards referring to products and services, while the CMMI SCAMPI refers to process standards. The primary concern of ISO 9000 is the maintenance of the quality management at the high level of international standards. In fact, ISO 9000 sets international standards that products and services should match to maintain the quality of services and products acceptable at the international level. Instead, CMMI SCAMPI focuses on the quality of process. In such a way, CMMI SCAMPI refers to the process rather than to the ultimate product or service as is the case of ISO 9000. Therefore, products and services are the primary concern of standards established in terms of ISO 9000, whereas CMMI SCAMPI focuses on the quality of process, including the process of creation of products and services.
Thus, ISO 9000 and CMMI SCAMPI focus on the quality but they differ in the scope of the application of quality to products and services and process respectively.