FAQ

Need a Writing Help?

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Contact us!

How to order?

Just fill-in and submit the order form. Then proceed with the payment to complete the transaction. That’s it!

How can I be sure that you can write my paper?

We can help you with any topic. To be completely sure you can always contact us 24/7 before buying your custom essay.

How to pay for an essay?

We accept major credit cards: Visa, MasterCard, American Express and Discover, we also accept PayPal payments.

How do I receive the paper?

All of our custom essays are delivered via e-mail free of charge. You will receive your custom paper in Microsoft Word Document format.

How can I send additional material for my paper?

You can send it to support@proessay.com as an attachment stating your order number. Or contact us via contact form or live chat.

Is your payment system secure?

Absolutely, all payments are processed by PayPal.

What is the qualification for your writers?

All our writers are qualified professionals with at least Masters Degrees in different fields.

What is your return policy?

Term papers and custom essays are intangible goods so they can be easily reproduced and resold by competitors so we do not offer refunds. However, if you are unsatisfied with our research content, we will provide a free revision.

Please mind: disputing a charge (charge back issue) without contacting the merchant first is treated as a credit card fraud. Both the credit card’s and the holder’s details (name, address, IP address, e-mail address) will be blacklisted and reported to the issuing Credit Card Company (Fraud Division), FBI (Credit Card Fraud Division)

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